OD – implementation : process level

The process level focuses on organizational processes, including many concepts associated with quality improvement, including continuous process improvement/total quality management, six sigma, business process reengineering, benchmarking/best practices, and sociotechnical systems. Tingkat proses berfokus pada proses organisasi, termasuk banyak konsep terkait…

OD – implementation : team and interteam levels

This level of intervention includes interventions to strengthen teams or formal groups and improve the relationships between teams or groups. These interventions include dialogue sessions, team building (the most common OD intervention), process consultation, team effectiveness, meeting facilitation, fishbowls, brainstorming,…

OD – implementation : individual level

The individual-level OD interventions provided in Chapter 5 are the subject of this chapter. Whereas Chapter 5 provided a brief description of each of the individual interventions, this chapter focuses on the process of implementation, along with strengths and weaknesses…

OD – action planning and introduction of intervention

overview¬†Based on the findings of the assessment, an action plan must be created. What goals and objectives will the organization establish, and what will the organization do as a result of the assessment and feedback? This chapter includes a form…

OD – organizational dan feedback

overview¬†Assessment is carried out in four ways, either singularly or in combination: observation, secondary data, interview, and survey. The pros and cons of each approach will be presented, along with specifics on how to make each one most useful. We…