List

The process level focuses on organizational processes, including many concepts associated with quality improvement, including continuous process improvement/total quality management, six sigma, business process reengineering, benchmarking/best practices, and sociotechnical systems.

Tingkat proses berfokus pada proses organisasi, termasuk banyak konsep terkait dengan peningkatan kualitas, termasuk terus menerus proses perbaikan / manajemen mutu total, six-sigma, rekayasa ulang proses bisnis, pembandingan / praktik terbaik, dan sistem sosioteknikal.

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